I was concerned about learning something new from you... or if the messages philosophies may be too 'American' for my Israeli market/business culture. However, the change in my response rate is 60-70% better.

I'm earning more meetings -- by not asking for them in the initial email and, instead, sparking curiosity.

You transformed how I communicate. Not only to customers; other people in my organization. I need to get as close to the top of the C-suite as I can. The tools you  gave me achieve an 80% reply rate to emails that I send to customers seeking participation in our program. So, whether you are in sales, service or marketing, your process is one that is highly effective and successful. Thanks Jeff.

I’ve doubled my response rate thanks to your coaching. It’s around 80% now. I’m still adjusting to talk less about us and more about the customer… especially focusing on what their competitors are doing with us. This is a bit more conversational and less salesy. I never ask for a meeting straight away and this is also helping.

It's a shift in mindset -- from trying to give information about my product to building curiosity and provoking conversation. Part of our platform includes psychometric testing but instead of trying to explain the 500 data points etc., I used it as bait to provoke questions. Also, removing the call to action put the ball in their court. Within the first 2 days, a company with revenues of $15bn volunteered to have a meeting with me. I suggested a "short email exchange" if they had the time, but also acknowledged they had a choice, no pushy tactics. This caused them to suggest a meeting.

Your method for building meaningful relationships is pure gold. After embracing your sales copywriting tips, I'm seeing a greater numbers of prospects engaging in a conversation. The methods you teach result in better-qualified prospects as the focus becomes engaging with people with a need I have taken time to understand. As a marketer, you have helped me break out of unproductive habits and has set me on a path that is much more successful.

At first, I wasn’t convinced I would get more value from the paid material than I was getting from your free material. I also thought 'who are these guys and are they legitimate?' You talk about how things change… what is effective at starting conversations for a while eventually stops working. I say to myself, 'They do, but not that fast. Therefore, if I can learn all I can from the free materials, I don’t need to invest.' I followed for about a year, then began to see that things did change, and could change fast. But I hesitated because I still didn’t see the value. The value really changed when I attended my first workshop and saw the long boring emails change right before my eyes into short, snappy, focused, hard-hitting emails. Today my team is better at prospecting because they are believing in the idea of provocation. One team member is seeing a 30-40% lift in response rates. I'm glad to continue investing in your sales copywriting course and membership.

I must say because of the lessons and feedback I have received from you I have more confidence in my approach and I’m actually starting to get some responses which wasn’t happening before.

Initially, I was a skeptical, uncomfortable. But once I adopted a new philosophy, prospects started requesting meetings with me - not the other way around.

Today I'm more confident. Every workshop was an opportunity to learn new tactics I can apply immediately. Thanks, Jeff!

Learning how to construct Facilitative questions has been eye opening. I hate feeling like I’m barging into someone’s inbox uninvited. It feels very selfish. Asking facilitative questions feels like it takes some of the pain away for both sides. I used open- ended questions in the past -- and I knew they worked. But I had no idea WHY they worked. Facilitative questions almost delight people and basically open them up to ask you to sell to them. I’m much clearer now on how to form and apply these questions based on how they work.

Thank you for your subject line suggestion during the workshop last week. I have been using the same subject line for a while now and seeing about 10% open rates. But since the workshop I've changed the subject to your suggestion and my open rate shot up to 75% and I’m earning replies. Clearly this is working. I had a phone call with a CEO that responded. It was an excellent conversation and we are going to talk again in November. At end of the call he spontaneously said "I never answer emails like this. I get hundreds. I responded because your email was warm, not a typical sales pitch... made me want to answer." I was stunned he just volunteered that. Your coaching has made a huge difference. Thank you!

I sent two emails this morning--to two prospects who went radio silent on me. BOTH wrote back in about 20 minutes. I mentioned this tactic to my partner. He sent a message to another prospect. Struck gold. 20 minutes later he had a response too.

I’ve hired a lot of consultants. You guys were the first to quickly grasp my business and target buyer. Then you suggested communication tactics that work—and strengthen my style. That's why I'm continuing to work with you. I'm finding new ways to start and re-start conversations with senior Fortune 500 call center executives.

The idea of provoking thought… that got me thinking more and had a major influence on how I have approached email outreach. Previously, my strategy was always to lay the facts on the line. ‘This is what we do. We're credible. Is this something you want? Do you have some time? Done.’ And that worked for me when calling. But over time I’m open to ideas without abandoning my core. And that's what you did for me. This idea about provoking got me to experiment with language, questions and different opening/closing statements. I never, ever thought I'd do cold email in my lifetime, but I did it. It was phenomenally successful and I’ve borrowed heavily from your philosophy.

Many of our messages have converted prospects who previously said 'no thanks' to 'let's talk.' Your method is essential to improving response rates for outbound campaigns.

When reading an email I drafted prior to Communications Edge - I liken it to placing a dull spoon on my eye and increasing the pressure as I read it from start to finish.

Jeff,  This is an important year for me -- breaking into the US market. You have been instrumental in helping me make contact with clients. I'm starting more conversations with CIOs, CTOs and large asset portfolio managers thanks to your sensible, effective method. I am applying your advice on how to spark curiosity and start conversations with large investment management prospects. Thanks.